Support

How can we help?

Have a question, found a problem, or need help with logmy.pet? We're here to help.

Send us a message

We'll get back to you as soon as we can.

Send us a message and we'll get back to you as soon as we can.

Your support message

Your message will be sent to support@logmy.pet.

Privacy & data requests

For privacy questions, personal-data requests or account-deletion questions, contact:

View Privacy Policy

Delete your account

Uninstalling the app does not delete your logmy.pet account. Use logmy.pet → Profile → Delete account to request deletion. Once confirmed, your account becomes inaccessible and a 90-day recovery period begins. Sign in again during that period to restore it. If not restored, the account and associated server data are permanently deleted after the recovery period and cannot be restored once permanent deletion is complete.

Delete account help

A few quick answers

Does deleting/uninstalling the app delete my account?

No. Deleting/uninstalling the app does not delete your logmy.pet account.

How do I cancel my Google Play subscription?

Subscriptions purchased through Google Play can be managed through your Google Play subscription settings.

Where can I ask about my personal data?

Contact privacy@logmy.pet for privacy and personal-data questions.